Taking a strategic approach to organisational design and creating clarity, understanding and ownership through facilitated co-design.

This course focuses on equipping participants with the most effective tools and techniques for delivering organisational design projects. Design should be strategy-led, but that doesn’t mean that it needs to be overly complex or time consuming. Working within a tried and tested end-to-end framework for delivering organisational design, we will explore various tools and techniques that will help you get your design right and enable you to deliver you organisational design project effectively and efficiently.

This is an advanced course and is aimed at senior professionals. The course will be split into six half-day sessions and will require pre-reading, pre-course work, additional reading and homework during  the course and additional reading material and content will also be provided at the end of the course.

Graham Dalton: Global Organisational Design Subject Matter Expert & Practitioner

Learning Objectives

• Increase your organisation’s business performance and senior team’s effectiveness by aligning your organisation’s structure, roles and responsibilities, key performance indicators and governance arrangements with your strategic objectives
• Increase your organisation’s business performance and senior team’s effectiveness by clarifying how your organisation is designed and the interrelationships between the various operating and support units in your organisation
• Enhance your reputation and influence by understanding the key steps, tools and techniques to effectively facilitate the co-design of your organisation with your senior colleagues – and improve their understanding, ownership, confidence and motivation for your new design
• Discover the relationship between organisational design, organisational development and operating models
• Discover what it really means and takes to be an ‘agile’ organisation and what OD lessons can be learnt from the COVID-19 crisis
• Network with your fellow course delegates and course tutor to discuss practical issues relating to organisational design and develop insights, tools and solutions that will help you in your workplace

Masterclass Introduction

With most markets in the region gearing up for post-Covid recovery, post-recession business growth and responding to a difficult and changing external environment, it is more important than ever that your organisational design helps your business to deliver on its strategic priorities. Strategic organisational design is focused on aligning your organisation’s structure; roles and responsibilities; Key Performance Indicators; governance arrangements; policies, processes and procedures; and infrastructure with your strategic objectives and plans.  Organisational redesign is a big undertaking and poses significant risk to your organisation: not only must you get the design right, but you also need to bring clarity to your new design – or risk ambiguity, confusion, frustration and ineffective teamworking and decision making.

This masterclass will provide an overview of the latest thinking on organisational design and the key phases and steps needed to effectively deliver an organisational design project. This course will focus on the latest advanced best-practice tools and techniques for managing a strategic redesign.

Emphasis will be given to the Assessment and Design phases. Understanding what you require from your new design and how to get your design principles right. And show you how to make sure you choose the optimal design for your organisation and how to build, test, clarify, refine and define your new design.

Finally, this course will cover the Construct, Implement, Operate & Review phases and the key steps and tools needed to deliver and embed your new design and its expected benefits.

This course will be highly interactive with plenary and group discussions and exercises; and time set aside for Questions & Answers and review to help you achieve your learning objectives.

Who should attend:

This course is designed for everyone who requires an in-depth advanced knowledge of strategic organisational design, including: senior HR professionals (e.g., HR Directors, Strategic HR Business Partners, Heads of Organisational Design & Development); other C-suite roles (e.g., CEO, Chief Operating Officers, Corporate Services Directors); and Organisational Design Consultants.

Participants should already have practical knowledge and working experience of the main fundamentals of organisational design projects – including: SWOT & PESTELE Analysis; Design Principles; Design Options; RACI; HR Legislation; Migration Planning and Managing Change.

Meet Your International Expert Course Director: Graham Dalton – Global Organisational Design Consultant, Trainer & Coach

Graham Dalton is widely recognised as one of the most experienced global organisational design practitioners. Graham has over 20 years’ experience (over 18,000 hours of client facing organisational design project delivery), delivering over 100 projects with more than 50 different clients. Graham has worked across the private, public and voluntary sectors in a full range of different industries, guiding and facilitating Chief Executives and their top teams in their strategic organisational design assignments. Graham specialises in strategic organisational design, including: senior stakeholder engagement; As-Is assessment; option design and evaluation; co-designing the optimal model for the client’s needs; top team restructuring; governance arrangements; and testing, clarifying, refining and defining the new structure, roles and responsibilities.

Graham has also worked with two of the very best global thinkers and theorists in organisational design: Andrew Campbell (continuing to help deliver the Ashridge Management School’s Advanced Organisational Design Practitioners Course as an official Adjunct Lecturer); and Dr Naomi Stanford (having previously worked together supporting one of the ‘big four’ consultancy houses in developing their organisational design practitioners and approach).

Graham has a BSc Degree in Pharmaceutical Science and a Diploma in Sports Psychology. After 15 years working in senior operations leadership roles for a blue-chip company, Graham moved to PricewaterhouseCoopers where he initially focused on developing their Change Management and Benefits Realisation methodologies and practices. Having been promoted to Director, Graham spent the next 12 years developing and delivering PwC’s global organisational design methodology. This included training PwC’s organisational design practitioners across the globe including: the UK; Europe; the Middle East; Africa and America.

Since leaving PwC in 2016, Graham has worked as an Independent Management Consultant, Trainer & Coach – working across Europe, The Middle East and Asia.

Graham also has a Non-Executive Director role for the Department of Justice in Northern Ireland.

Course Methodology

This course will provide you with the latest best-practice advanced organisational design tools and techniques and you will have the opportunity to discuss and test various ideas and approaches to establish what you find most helpful and useful. Graham will share his knowledge and vast experience as an organisational design consultant and practitioner and how he has overcome the very many challenges that typically arise in re-design projects. There will also be time set aside on both days for open Question & Answer sessions.

Given the complexity of this topic, pre-reading and additional reading material will be provided before and throughout the course to help equip learners to prepare, understand, reflect, cement and build on their learning. It is important that participants commit to the pre-reading and pre-work and make time to reflect and build on their learning between sessions.

Case Studies

This course will include case study examples from a number of the many organisations that Graham has worked with and focus specifically on a case study from a large global client that had the most complex design challenge. Examples include:

• Assessing and understanding the current ‘As-Is’ structure
• Exploring and agreeing the strategic objectives and priorities
• Developing Design Principles
• Developing Design Options
• Evaluating the Design Options and selecting the optimal design
• Building the new design
• Testing, clarifying, refining and defining the new design
• Strategic resourcing, sizing and cost reduction targets
• Migration strategies

Discussion Points

Session-1

• Introduction
  • Course overview
  • Tutor overview
  • Participants’ objectives
• Organisational Design Theory
  • Systems Thinking
  • Organisational Design, Organisational Development and Operating Models
• Organisational Design Fundamentals
  • Organisational Design Process
  • Organisational Design key steps, tools and techniques
• Review, Questions & Answers and close

Session-2

• Assess Phase
  • How to draw organisational structures
  • 9 Tests of good organisational design
  • Stakeholder questions
  • Design Principles
• Review, Questions & Answers and Close

Session-3

• Design Phase – Part 1: Design
  • Design Options
  • Option Evaluation
  • Centralisation and Decentralisation design decisions
• Review, Questions & Answers and Close

Session-4

• Design Phase – Part 2: Clarify, Test, Refine & Define
  • Unit Profiles and lateral relationships
  • 9 Tests of good organisational design
  • RACI / RAPID, KPI allocation and scenario planning
• Construct Phase and Implement, Operate & Review Phase
  • Design Authority Group
  • Change Impact & Readiness Assessments
  • Change Management Strategy & Benefits Dependency Mapping
  • Staff Migration Strategies
  • Strategic Resourcing, Sizing and Cost Reduction
• Review, Questions & Answers and Close

Session-5

• Agile Organisational Design
  • Understanding agility
  • Key features of agile organisations
  • Lessons Learnt from Covid-crisis
• Review, Questions & Answers and Close

Session-6

• Case Study – cementing the learning
  • Assess Phase
  • Design Phase
  • Construct Phase
  • Implement, Operate & Review Phases
• Review, Questions & Answers and Close

Endorsements

“Graham is very good to work with: knowledgeable, in theory and in practice. He is a great facilitator / trainer with an engaging manner that participants appreciate, and they also enjoy his ability to give practical examples from his own experience to back up the points he is making” – Dr Naomi Stanford: Organisational Design Consultant

“Graham’s structured, clear, practical and engaging approach to OD training has always produced extreme client satisfaction and has left them with the necessary tools to deliver long term value to their organisations” – Rani Salmon: Managing Partner Caliber Consulting

“Graham is a professional, with years of experience working with organisations. He delivers more than you expect. He can hold the attention of a room full of executives. He understands the latest thinking about organisations and operating models” – Andrew Campbell: Director Ashridge Business School

Feedback from Graham’s recent online Advanced OD Masterclass

Overall Satisfaction Score for the Course = 88%

Overall Satisfaction Score for the Trainer = 90%

Participants’ Comments:

– “very knowledgeable and engaging trainer with a lot of field experience”

– “Trainer very open to share tools, materials, insights and practical advice”

– “Overall, given the virtual delivery and the amount of knowledge gained, I felt it was a great course”

– “Nice balance between theory and practice”

– “Thank you very much – really enjoyed the interaction with Graham and the rest of the group”

– “Very professional trainer”

– “Very good course”

– “Great to have many practical tools for daily use and all the additional reading material”

Meet Your International Expert Course Director:

Graham Dalton – Global Organisational Design Consultant, Trainer & Coach

Graham Dalton is widely recognised as one of the most experienced global organisational design practitioners. Graham has over 20 years’ experience (over 18,000

hours of client facing organisational design project delivery), delivering over 100 projects with more than 50 different clients. Graham has worked across the private, public and voluntary sectors in a full range of different industries, guiding and facilitating Chief Executives and their top teams in their strategic organisational design assignments. Graham specialises in strategic organisational design, including: senior stakeholder engagement; As-Is assessment; option design and evaluation; co-designing the optimal model for the client’s needs; top team restructuring; governance arrangements; and testing, clarifying, refining and defining the new structure, roles and responsibilities.

Graham has also worked with two of the very best global thinkers and theorists in organisational design: Andrew Campbell (continuing to help deliver the Ashridge Management School’s Advanced Organisational Design Practitioners Course as an official Adjunct Lecturer); and Dr Naomi Stanford (having previously worked together supporting one of the ‘big four’ consultancy houses in developing their organisational design practitioners and approach).

Graham has a BSc Degree in Pharmaceutical Science and a Diploma in Sports Psychology. After 15 years working in senior operations leadership roles for a blue-chip company, Graham moved to PricewaterhouseCoopers where he initially focused on developing their Change Management and Benefits Realisation methodologies and practices. Having been promoted to Director, Graham spent the next 12 years developing and delivering PwC’s global organisational design methodology. This included training PwC’s organisational design practitioners across the globe including: the UK; Europe; the Middle East; Africa and America.

Since leaving PwC in 2016, Graham has worked as an Independent Management Consultant, Trainer & Coach – working across Europe, The Middle East and Asia.

Graham also has a Non-Executive Director role for the Department of Justice in Northern Ireland.